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Ipswich · Installed 22 January 2026

Oil boiler → air-source heat pump swap in an Ipswich village home

1990s detached · 172m² · off-gas · oil-fired central heating replaced

The Clarkes' oil boiler was 18 years old, and the 2,000L tank out back had been leaking for the last two winters. Oil deliveries cost them £1,600-£2,100 a year depending on the spot price. The question was never 'should we switch?' — it was 'what to?'

Before / after

EPC band
D 62C 74

+12 points

Annual heating cost
£1,680 (oil)£1,090

£590/yr saved

BUS grant
£7,500

Fully claimed

Install duration
4 days

Oil tank removed day 3

The case for a heat pump

We surveyed in October 2025, modelled the heat demand at 10.8kW peak, and confirmed the existing radiators (all oversized mid-1990s panels) could run at a 45°C flow temperature without replacement. That single finding made the whole project viable — heat pumps struggle when you're forced to rebuild the radiator circuit.

The Boiler Upgrade Scheme grant (£7,500) was filed as part of the installation quote, meaning the headline price the family saw was already net of the scheme.

What we installed

An 11kW monoblock air-source heat pump from a major European manufacturer, positioned on the north gable (with acoustic spacing from the neighbour's boundary measured and documented). The existing hot-water cylinder was replaced with a 250L unvented heat-pump-rated cylinder. No radiator changes. One smart thermostat replacing two dumb dials.

Oil tank decommissioned and removed on day three. Install took four working days including MCS certification.

The outcome

First winter run validated the design: on the coldest morning (-2°C outside), the system held 21°C across all four bedrooms and both downstairs rooms without backup heat. SCOP projected at 3.4 based on the first 60 days of runtime data.

Annual running cost estimated at £1,090/year — a 35% reduction vs. their final oil year. The property moved from EPC D 62 to C 74 on the post-install re-rate.

Our last oil delivery was £1,940. OMEGA handled the BUS grant, fitted the heat pump in four days, and the house is warmer than the old system ever managed.

Rob & Linda C., near Ipswich

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